FAQS

NEED HELP

If you have an issue or question that requires immediate assistance, you can Contact to chat with a Customer Service representative. Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.

SHIPPING INFORMATION

Once your order is placed, it takes 1–3 business days to process and ship out. Customers in the United States can expect their package within 3–5 business days for domestic items, or 10–15 business days for international items. Delivery to Europe, Canada, and Australia takes about 7–12 business days, while shipments to Israel and the rest of the world average 15–25 business days.

PAYMENT

Yes, we accept online payments. If you need any assistance with your payment, please contact us at dorbiliw@gmail.com and we will be happy to help.

We accept all major credit cards and secure online payment methods.Here are the payment forms you can use at checkout:Credit & Debit Cards: Visa, Mastercard, American Express, and DiscoverDigital Wallets: Apple Pay and Google PayAlternative Payments: PayPalIf you experience any issues during checkout or have questions regarding your payment, please reach out to our team at dorbiliw@gmail.com and we will be happy to help you!

You can safely use this space to brainstorm, draft store policies, or write customer emails without worrying about your payment security.